Freshworks: Uncomplicated Software | IT Service, Customer Service

Enterprise capability without enterprise complexity
We’re on a mission to help every business struggling under the weight of bloated, overpromised software. The kind that calls complexity “added value.” That force-fits teams with features they’ll never use. That measures implementation in months and results in years.


We see you. Agents buried in clunky workflows. Leaders fed up with legacy. Teams who deserve better. 


There’s another way.


Freshworks.
We help you untangle the knots left behind by outdated systems and outdated thinking. We celebrate you when you see ROI today—not someday.


We craft code that simplifies. Use AI that amplifies. Solve service challenges without making new ones. Create software that makes, not breaks, your business.


So your customers and employees get the experience, the service, and the software they actually deserve.