JD.com, Inc. (www.jd.com)

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business.
JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
JD.com's Businesses with Global Reach:
JD Retail
JD Retail is a leading provider of retail services infrastructure committed to optimizing costs, maximizing efficiency, expanding product offerings, maintaining competitive pricing, and delivering exceptional customer service. JD Retail also serves as a strategic gateway for domestic and international brands and merchants to successfully enter and thrive in the Chinese market.
JD Retail has established comprehensive category coverage spanning computers, digital electronics, mobile devices, home appliances & furnishings, consumer goods, apparel, beauty products, sportswear & outdoor gear, luxury watches, fresh produce, automotive services, and industrial supplies, managing 10-million-level self-operated SKUs. Its physical retail network comprises over 10,000 outlets featuring flagship formats such as JD MALL, JD E-Space, City Flagship Stores, and JD Five Star Appliances, along with specialized chains like JD Home Appliance Franchises, JD Home, JD Computer & Digital Specialty Stores, JD Ehome, JD Auto Service Stores, JD Cross-Border Experience Stores, 7FRESH Gourmet Mall and 7FRESH Kitchen. Through local lifestyle businesses such as JD NOW instant retail service, JD Travel, and JD Home Services, JD Retail connects millions of local partners encompassing chain supermarkets, fresh produce markets, pharmacies, florists, mobile device retailers, apparel boutiques, and pet stores. This robust infrastructure enables delivery within an hour and even minutes for retail services, while fully integrating urban lifestyle solutions that combine daily necessities with dining, entertainment, and leisure experiences through a unified one-stop service ecosystem.
Cross-Border E-Commerce:
JD Cross-border specializes in cross-border e-commerce and duty-free retail, leveraging JD's digitally intelligent supply chain to enhance its open ecosystem. Through bonded or direct-mail models, it supports a range of consumer scenarios, marketing, quality & service, and business development, all aimed at helping brands and merchants enter the Chinese market.
JD Global Sales extends JD.com's end-to-end ecosystem to international markets, serving overseas Chinese consumers with a curated selection of premium products supported by JD's globally integrated logistics network. Currently operating through eleven key hubs, including Japan, South Korea, Singapore, Thailand, Malaysia, Vietnam, the Philippines, Cambodia, the U.S., Australia, and a global channel, the business delivers seamless cross-border shopping experiences to 36 countries worldwide.
European Retail Business
Joybuy is JD.com's online retail business in Europe. Joybuy is currently in the beta testing phase in the UK, Netherlands, Germany, France, Belgium and Luxembourg. Its slogan, “Don't just buy, Joybuy,” perfectly captures its mission to fulfill customers' needs and provide a service that is easy and convenient, but also enjoyable and fun.
JD Logistics
JD Logistics (HKEX: 2618), also known as JINGDONG Logistics, is a leading technology-driven supply chain solutions and logistics services provider. Listed on the Hong Kong Stock Exchange in May 2021, JD Logistics leverages its nationwide logistics infrastructure with global reach and deep industry insights, to deliver end-to-end supply chain solutions and high-quality logistics services across a wide range of industries for both business clients and consumers.
JD Logistics has established six highly synergized logistics networks including warehousing, line-haul transportation, last-mile delivery network, bulky items, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, including cloud warehouses operated by third parties, JD Logistics manages over 3,600 warehouses, with a total area exceeding 34 million square meters. Its comprehensive service coverage spans nearly all regions, towns, and populations across China.
JD Logistics International
In international markets, JD Logistics provides global customers with high-quality and efficient integrated supply chain logistics services. It has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide including the Netherlands, France, U.K., Germany, Poland, UAE, the U.S., Australia, Vietnam, Japan, South Korea and more.
JD Technology
JD Technology provides technology services to private and public sector clients. Utilizing advanced technologies such as artificial intelligence, big data, cloud computing, and IoT, JD Technology delivers products and solutions tailored to various industries, helping businesses reduce supply chain costs and improve operational efficiency. Over 60% of JD Technology's employees are R&D and professional personnel, including many IEEE fellows and more than 40 top global scientists. The company has served 100 cities, over 1,000 financial institutions, over 2.5 million micro, small, and medium-sized enterprises, over 2,500 large enterprises, and more than 500 million individual users.
JD Health
JD Health (HKEX: 6618) is a leading provider of healthcare products, services, and integrated solutions. JD Health's technology-driven platform focuses on the user's lifelong healthcare needs by enhancing the supply chain of pharmaceutical and healthcare products and strengthening healthcare services. The retail pharmacy and online healthcare services meet users' needs across the entire healthcare products and services spectrum offering accessible, convenient, high-quality and affordable healthcare products and services for everyone in China.
JD Industrials
JINGDONG Industrials，also known as JD Industrials, is dedicated to achieving ultimate operational efficiency in the industrial world through technology. It delivers reliable, digitally intelligent supply chain solutions across industries, enabling data to flow freely and goods to move less. With robust digital infrastructure, advanced supply chain technologies, and sophisticated operational expertise, it has long specialized in industrial manufacturing sectors. The company's deep industry knowledge has enabled it to deliver specialized, practice-driven solutions that help industrial supply chains reduce costs, improve efficiency, ensure supply stability, and maintain compliance.
JINGDONG Industrials International 
Positioned as a "Trustworthy One-Step Global Supplier for Long-Tail Goods", JD Industrials provides comprehensive end-to-end industrial supply chain solutions to large overseas enterprises, multinational corporations, and Chinese companies expanding internationally. Currently, its international operations continue to grow into Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, Saudi Arabia, and more.
JD Property
JINGDONG Property, also known as JDP or JD Property, is a leading and rapidly growing modern infrastructure investment and asset management platform of JD.com. Its business includes investment, development and asset management of logistics parks, business parks, data centers, and more. As the cornerstone of JD.com's supply chain ecosystem, JDP utilizes its deep insights into merchandise and logistics flows and has a unique ability to integrate business resources. Well-positioned to serve consumption-driven demand and transform local economies, JDP leverages its core competencies across infrastructure assets, development expertise, service capabilities, and actionable insights, JDP provides bespoke, holistic and intelligent infrastructure solutions. It continuously expands its customer base in third-party logistics, e-commerce, manufacturing, retail, and other emerging industries. By the end of 2024, the company managed over 270 modern infrastructure assets globally, with a total GFA exceeding 26 million square meters and a total asset management scale exceeding RMB 110 billion.
JINGDONG Property International 
JDP currently owns over 50 overseas infrastructure projects across eight countries, including Indonesia, Vietnam, Singapore, the UK, the Netherlands, Germany, Japan, and the UAE. It is rapidly building a global modern logistics infrastructure network, providing strong support for international trade cooperation.